Occupational Safety Office delivers qualification and certification services with specific standards and assessment procedures established by awarding and accredited organisations.
At Occupational Safety Office we are aware of the importance to ensure that our auditors, assessors, internal quality assurers and trainers meet these requirements and that they have continuous professional development (CPD) plans to enable them to meet the requirements for the duration of their contract with Occupational Safety Office.
In order to ensure the quality of the standards and assessments established by the awarding organisations, Occupational Safety Office will ensure that the following Quality Assurance procedures are in place.
- Internal Quality Assurance
Occupational Safety Office will ensure that all personnel acting in the position of internal quality assurance, will be adequately qualified and be able to demonstrate relevant sufficient occupational competence by having been an assessor for related qualifications for a minimum of one year, and must be able to demonstrate updating within the last year by having documented proof including attendance at awarding organisations CPD events, qualification development work or other appropriate occupational activity as agreed with the external quality assurance personnel.
Within Occupational Safety Office the internal quality assurer role will ensure and be responsible for the following activities:
- planning, tracking and verifying assessment and audit report;
- managing the quality of the audit anf assessment delivery, including standardizing auditing and assessment practice;
- supplying auditors and assessors with up-to-date information, advice and support;
- monitoring auditors/assessors’ continuing professional development.
- Auditors, Tutors/Trainers
Auditors, Tutors/Trainers acting on behalf of Occupational Safety Office will hold the relevant qualification dependant on the subject that they are auditng or teaching. Copies of these certificates will be retained by Occupational Safety Office and submitted to relevant awarding organisation as required.
The Certification Manager will arrange the facilitation of training with customers as required and liaise with auditors, tutors/trainers appropriately.
When auditing or training has been confirmed the auditor / tutor will be notified of the date, the specific audit / training requirements and venue details, in the form of a audit / training agreement which must be signed by the auditor, tutor/trainer and returned.
On completion of the audit / training and where the certification requires to submit portfolios and internally quality assured, an IQA Report form will be completed. This will be forwarded to the auditor tutor/trainer for their acceptance and signature. This will then be retained for external quality assurance as required.
In order to satisfy our qualification and certification quality assurance policy we are commited to conform with the following internationa standards :
ISO 17024 Conformity Assessment / General requirements for bodies operating certification of persons
ISO 17021 Conformity Assessment / Requirements for bodies providing audit and certification of management systems
Signature
Hajar BELMAATI, Certification and Training Senior Manager
08/01/2025