1. Introduction
The Occupational Safety Office (OSO) is committed to making professional development, certification, and training accessible while encouraging early planning and continuous learning. This policy establishes the framework for granting discounts to candidates in a fair, transparent, and consistent manner.
Discounts may be granted based on hardship, advance planning, multiple-course enrollment, or other approved circumstances, subject to the provisions of this policy.
2. Purpose
This policy aims to:
- Support candidates facing personal or professional hardship.
- Encourage early course planning and registration.
- Promote continuous professional development through multiple-course enrollment.
- Ensure fairness, transparency, and sustainability in discount allocation.
3. Scope
This policy applies to all training, certification, examination, consultancy, and compliance programs offered by OSO, unless otherwise specified.
4. Types of Discounts
4.1 Hardship Support Discount
Candidates experiencing temporary personal, financial, or professional difficulties may apply for a hardship discount.
Examples include:
- Financial hardship.
- Unemployment or job transition.
- Health-related challenges.
- Significant family responsibilities.
- Other exceptional circumstances.
Discount levels:
- Standard hardship: up to 10%.
- Severe hardship: up to 25%.
OSO may request supporting documentation or a written declaration.
4.2 Advance Planning Discount
To encourage effective workforce development planning, candidates may receive an advance booking discount according to the period between registration and course commencement.
- 5% discount for each full month of advance reservation.
- Maximum advance planning discount: 15%.
Examples:
- 1 month in advance: 5%
- 2 months in advance: 10%
- 3 months or more in advance: 15% (maximum)
4.3 Multiple-Course Enrollment Discount
Candidates enrolling in more than one course during the same transaction may receive a progressive discount.
- The highest-value course shall be charged at the standard published fee.
- The second course shall benefit from a 30% discount.
- Any subsequent courses may benefit from the same reduction on a descending-value basis unless otherwise specified by OSO.
This discount applies across all eligible OSO courses.
5. Verification and Approval
OSO reserves the right to:
- Request supporting evidence.
- Validate eligibility for any discount.
- Approve, modify, or reject discount applications.
- Conduct periodic reviews of granted discounts.
6. Combination of Discounts
Discounts may, in certain circumstances, be combined.
However, the application of multiple discounts remains subject to review and approval by the OSO Discount Committee to ensure fairness and consistency.
Requests involving combined discounts shall be submitted to:
Discount@occupationalsafetyoffice.com
The Discount Committee reserves the right to determine the final applicable discount based on the candidate’s circumstances and the sustainability of the program.
7. General Conditions
- Discounts are non-transferable.
- Discounts have no cash value.
- Discounts cannot be applied retrospectively after course completion.
- OSO reserves the right to amend, suspend, or withdraw discount schemes at any time.
- Any misuse or misrepresentation may result in cancellation of the discount and recovery of fees.
8. Communication Statement
“At OSO, we believe that professional development should remain accessible, fair, and supportive. Our discount framework recognizes both individual circumstances and the value of proactive learning and career development.”
9. Review
This policy shall be reviewed periodically by OSO to ensure continued fairness, effectiveness, and alignment with organizational objectives.